http://www.exceptionalconsultants.com/blogs/87/default.aspxI have been involved in the automotive industry in some capacity for 24 years, and I have become extremely well educated in the industry. I have held the positions of lot guy, sales (new andg used), consignment, finance, lease, fleet, commercial and sales management. I have watched how the industry has changed, and how the attitude of the consumer towards the dealership experience has changed. enCommunityServer 2007.1 (Debug Build: 20917.1142)